Our brand new home got flooded 2 weeks after moving in! First time this happened to us. The mitigation was done by another company, and we trusted PK with the reconstruction. In hindsight, we wish we had hired PK to do both. We had heard horror stories about contractors in general - how they’re hard to deal with, take forever to complete projects, etc. Not PK; they were excellent, and their strength is their people - from the start, our estimator Cesar was fabulous - he ALWAYS answered calls and emails, no matter what (we had a lot of questions along the way); not only that, he stayed deeply involved with the entire project until the end. Their project manager Richard was the best anyone can ask for - closely monitored work and supervised crews flawlessly. He was also extremely responsive every single time. Jayden at the store was patient and also great to work with. As the flooring work was going on, I had the chance to meet the guys installing it several times - it was a family (dad, son, brother etc), and they were some of the most warm and pleasant people I’ve ever met. They worked 6 days a week non stop to get us back into our home within 2 months (there was extensive damage). The sense of urgency was excellent! PK works closely with insurance companies and have a storefront in Rockwall, which makes the process extremely smooth. I can’t recommend this company enough - they are fabulous. The last time I saw Richard, my words to him were “I hope you guys don’t change when your business grows” - I hope they can scale this level of customer service!